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Create Profile page will not load

For some reason the create profile page will not load


Community Manager
Community Manager

Hi Alice,


Thanks for reaching out to us. I checked but couldn't replicate the issue. Could you please try clearing your cache and cookies or using a different browser? Let us know if the issue persists so that we can assist you further.


Thank you.

~ Aleksandar

the same thing happened to me.  All clicks lead to this page



I have cleared cashe, browsing history etc with no joy

Community Manager
Community Manager

Hi John,


We'll have one of our agents reach out to you directly to assist you with this issue. 


Thank you for reaching out to us. 

~ Bojan
Community Member



I am having the same issue. It's been loading for an hour already. Caan someone please help me fix the problem?

Community Member

i’ve tried this in Safari with cleared cache, Chrome, and even the iOS app.


all of them are stuck on the green circling loading symbol.


at least on the iOS app, it shows “create profile” text title...


strangely, if i tap 6 times, i have access to the dev options!...


moved to https://community.upwork.com/t5/New-to-Upwork/Page-not-logging-in-after-login/m-p/799028/highlight/f... . Sorry about re-posting here! I just found my old post. I’ll try to continue there.

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