The charge is being declined by the bank not by Upwork. Unfortunately, we don't have more information about reasons why. You may want to add a different card as a payment method.
Today I got this message from Upwork below.
I have not added any ads to my profile that would violate Upwork Terms of Service. Please help me with this. Can you explain to me what this is and what I shuld do?
Waiting for your respond, have a nice day.
I can see that you have followed up on your ticket directly and one of our team members will assist you further as soon as possible. If you have any additional questions feel free to update your ticket, thank you.
Please refer to the details our team has shared with you on your ticket, our team will also answer your questions and assist you further as soon as possible on your ticket. Thank you.
I have updated the information Upwrok requested from me. I still don't get an answer. That's what I want to know. Should I wait for the answer to come, or can I send an proposal? Is my profile active or not?
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