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Delay in Enterprise Client’s Onboarding Process

fathima_azka
Active Member
Fathima A Member Since: Apr 10, 2016
1 of 3

Why is it taking so long to complete the Enterprise client’s onboarding process by the Compliance Team? I have already submitted the required documents on 8th of September and the due date is today. But the verification process is not yet complete.

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Fathima,

Keep in mind the timezone as well. Usually everything is finished on time except if some documents can`t be processed.  Our team will contact you if there is a possible delay,

~ Goran
Upwork
fathima_azka
Active Member
Fathima A Member Since: Apr 10, 2016
3 of 3

Sorry the due date is 11th September and if I am correct It's 12th of September in almost all the countries around the world. And I have not notified about any Delays and still the Onboarding Process is In Progress. 

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