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cole-amelia
Community Member

Delay in payment

I withdrew fund some hours ago via direct to local bank method, I got a confirmation for that action through email, but I'm yet to receive the money in my bank account. This is unusual. What can I do? I'm worried!
3 REPLIES 3
nyrrielatienza
Community Member

Hi Amelia,

 

Thank you for letting us look into this. Direct to local bank payments take up to four business days to arrive at your bank. If the transaction is still not available on the your bank after 8-business days please let us know so we can ask the team to issue a trace for you. You can also check this help article for more information. Let me know if you need anything else. 

~ Riri

Okay, I'll wait for 8-business day.
But I don't mind if you can help me fast tract this with your assistance
before 8 days come. I need the money urgently.
Thanks, in anticipation.
slsv
Community Member

Hi Amelia, 

I doubt that Upwork can do anything about it. It's just how the transfers are works. Once UW sends the funds it's up to your bank how long will take for you to receive them. 

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