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amushiecyprian
Community Member

Delay in payment.

Hello Upwork team. I paid out on Monday, 6th December 2021. Its been 2 days now and I have not gotten the payment yet and I don't know why.

 

Please review and let me know.

Best regards, 

Philomena

2 REPLIES 2
50862ed4
Community Member

If you mean you clicked “get paid” on Monday, it’s not unusual for it to still be pending (not pending between approval on Upwork, but with your bank).

If you mean that the client released payment, there is also generally a review period, then pending as it’s released. You can see this by going to your reports, and “overview.”

If you meant the first and it’s between Upwork and your bank, I would reach out to Upwork support after bank hours tomorrow if it’s still not in.

Good luck!

JoanneP
Moderator
Moderator

Hi Philomena,

 

 For Direct to Local Bank transfer, payments take up to four business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. You might want to check the following help articles for more information:

 

Direct to Local Bank

Direct to Local Bank Fees and Timing

~ Joanne
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