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Delayed PayPal withdrawal

adam_kumancik
Active Member
Adam K Member Since: Jun 20, 2016
1 of 8

Hi everybody!

Are you also experiencing delays with PayPal withdrawals today?
After I had withdrawn the funds from Upwork, I just received a notification email, and that's all.
No email from PayPal, that the funds had appeared on my account there.
Usually, the funds are transfered to my PayPal account immediately after I withdraw them from Upwork.
I also contacted the PayPal custommer support where I was told, that they didn't receive nothing.

What can be the problem?

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 8

Hi Adam,

 

We haven't received any other reports so please do follow up if the funds don't arrive in your PayPal account 24 hours after receiving the withdrawal confirmation email.

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adam_kumancik
Active Member
Adam K Member Since: Jun 20, 2016
3 of 8

Hi Vladimir,

Thank you for the answer.
I will update this post in case I won't receive the funds in time.

hennig_sabine
Active Member
Sabine H Member Since: Sep 9, 2015
4 of 8

Hi Vladimir,

 

it has been over 24h and I still have not received the funds in Paypal.

 

Sabine

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
5 of 8

Hi Sabine,

 

I'm sorry to hear about the delay, our team will follow up with you directly and assist you further.

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freelancepro87
Active Member
David P Member Since: Sep 30, 2017
6 of 8

 Hi. I'm experiencing the same problem. It's been more than 24 hours and my funds haven't been transferred to Paypal neither they have been returned to my Upwork account. I have done withdrawals before but this is the first time it happens. I would appreciate having this fixed since from reading the forums I can see this is a recurring Upwork issue.

cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
7 of 8

Hello David,

 

We have escalated your concern. One of our representatives will reach out to you shortly.


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adam_kumancik
Active Member
Adam K Member Since: Jun 20, 2016
8 of 8

Sabine,

try to check, if your funds weren't returned to your Upwork account.
Mine were returned after 24 hours, so I withdrew them again and they appeared on my PayPal account in few seconds.

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