Delayed Withdrawal

[21c5a5c8]

Hi Everyone,

I request a withdrawal on August 21 reference ID 321347232, it usually takes 1 or two business days to get the money in my account but this time is taking way longer, is there any problem with it or should I contact my bank?

[BojanS]

Hi Gustavo,

I checked and can confirm that a withdrawal you're referring to was successfully processed on our end. Please know that Direct to Local Bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the Direct to Local Bank method.