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adetunjiisrael
Community Member

Delayed Withdrawal

I made a withdrawal (Direct to Bank) on September 1, received the withdrawal success mail some minutes after, buy haven't received the money in my account.
This is my first withdrawal, and I'm wondering what might be wrong.
2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Israel,

 

Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take 3-5 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business the funds are still not reflected in your account so we can initiate a trace for you. If you have any additional questions, do not hesitate to follow up here at any time. 

 

~ Nikola
Upwork

Okay. I'm hoping I receive it tomorrow then.
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