Dec 11, 2017 11:13:16 AM by Hamdy A
Hello, please kindly help me,
I created 2 accounts few months ago, now I don't remember its email address and password.
At that time, I was not familiar upwork So Now I created my new account
I had violation issue in that kindly help me.
I just want to delete my old accpunts , because i don't want to lose my new profile because now I want to start a career here.
so kindly solve my issue.
My Old accounts:-
Dec 11, 2017 11:23:21 AM by Hasmik V
It is strongly against the rules to have multiple profiles on Upwork.
To have access to your old accounts, just try the " Forgot password?" option.
Best of luck!
Dec 11, 2017 11:26:08 AM by Hamdy A
i do understand that having multiple accounts is against the rules that's why I really need to delete them like right now 🙂
yup ... i tried everything to log in and close in but i really don't have access to them any more 😞
Dec 11, 2017 11:32:44 AM by Hasmik V
Well, I guess only support can help you.
This is why everyone should, or more likely has to read the terms and policy before signing up.
Dec 11, 2017 11:44:28 AM by Hasmik V
Just go to the "?" sign near the notifications, then help and support. Open a ticket using the green "Get Help" button in the corner.
Hope this helps!