Deleted Screenshots / Time Stamps

[Celeste V]

Hi

Please note that I'm a newbie, just started my first assignment today...

By accident, I've deleted some of the screenshots of the progress of the work that I've done during the day (not realising that it would also delete the time stamps) and now I've literally lost about 40 minutes worth of work that I've done.

My time sheet displays that I've worked 4 hours, 20 minutes, however, I've reached my 5 hour limit that was set for the week.

Is there a way to retrieve the deleted screenshots/time stamps?

Why does the time worked not correspond with the timer?

Please advise accordingly.

regards

[Mary W · Accepted solution]

If your client allows manual time, you can go back in and add your deleted time.  If not, you might ask them to allow it, at least for this week.  Once the week has ended (Sunday pm), you cannot make any changes.

It takes a while for updates to your tracker to show up on other places.

[Katrina B]

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@Mary W wrote:

If your client allows manual time, you can go back in and add your deleted time.  If not, you might ask them to allow it, at least for this week.  Once the week has ended (Sunday pm), you cannot make any changes.

It takes a while for updates to your tracker to show up on other places.

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Celeste in addition to Mary's advice, you also need to really fill out your profile more or you could get suspended.  Your profile pic has to be you or none at all, also you need to add education, job experience and portfolio items.  I'm not being snarky but I'm really surprised you was even able to get your profile accepted.  Good Luck!!