Hello. I registered my account on Upwork through the Google account. Desktop App doesn't log in by this option. It says: please wait some minutes and It remains like this in hours, no error and no login, try to refresh the page and try again. This advice doesn't help. What's the solution?
Thank you for reaching out to us. It looks like you were trying to log in using "Google Sign In", however, your account is not yet completely set up for this. Could you please sign in on the website and go to Settings > Connected Service to complete Google Sign In process (screenshot for the reference)
Once you are done setting up, please make sure your Upwork Desktop App is updated so that you can log in.
Let us know if you need any further assistance.
I am having the same issue with the desktop app login. It will only allow me to log in with my google credentials and after I input my data it sits and spins indefinitely. PLEASE HELP! I am supposed to start working on a job and it won't let me log in! I can log in with my google credentials online. screenshot for reference
Thank you for reaching out to us. Could you please sign in on the website first and go to Settings > Connected Service to complete Google Sign In process? Once you are done setting this up, please make sure that your Upwork Desktop App is updated so that you can log in.
Let us know if the issue persists.
Could you please access your account through a browser, and go to your Connected Services page on your Settings page (Settings > Connected Services), and disconnect your Google account from your Upwork account. Once done, please try logging in to your Desktop App with your Upwork credentials. Let us know if the issue persists.
im stuck on this screen. I was able to log in using browser but not with the desktop app. I did reinstalling and restarting my laptop. Im using windows 10. Downloaded 64bit standard and 64bit beta but Im still stuck on the same screen - this is logging in using Google
Hi Mary Ellen,
Could you please try logging into your account by entering your Upwork username and password instead of using Google to log in? If that doesn't work, please let us know so we can check further. Thanks!
Hi Joanne Marie, I'm facing the same issue as Mary Ellen and I have no option to sign in with my username because as soon as I write it the app gives me a message "This account is signing in through Google account" and forces me to use Google sign-in. That leads to the same thing Mary Ellen posted on both 64bit and Beta version.
May I bother you for some help?