Feb 24, 2021 10:32:52 AM by Ehtisham M
i cannot lodge the time while i am working on the project , when i double click on the desktop app icon it opens up in the background but I cannot see the main screen from where you start the time and add memos. i can see the app running in background when i see the bottom right of the task bar and can open messages and support by right clicking on it but cannot see the main screen.
i have tried unistalling and again installing it (v 5.5.0.1)
when you double click on it ,it loads but no main screen just in the background
your assistance in this regard would be highly appreciated
Solved! Go to Solution.
Feb 24, 2021 11:39:38 AM by Bojan S
Hi Ehtisham,
Could you please try the troubleshooting tips shared in this help article. If the issue persists, please report it following the ’’How do I report a problem?’’ section of the previously shared troubleshooting guide, and our team will assist you directly.
Thank you.
Feb 24, 2021 11:39:38 AM by Bojan S
Hi Ehtisham,
Could you please try the troubleshooting tips shared in this help article. If the issue persists, please report it following the ’’How do I report a problem?’’ section of the previously shared troubleshooting guide, and our team will assist you directly.
Thank you.
Mar 13, 2021 12:59:34 AM by Jacqueline B
Hi Ethisham. What ended up helping? I have exactly the same issue. Thank you!
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