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04b2ac21
Community Member

Desktop App JavaScript Error (MacOS)

Hi,

 

When I launch the desktop app I get an error page saying "A JavaScript error occurred in the main process" and I can't use the app at all. As only option to track time properly is the desktop app this situation hurts my workflow. When a job requires time tracking I have to manually log and enter my work times.

 

I was struggling with this error a year ago when I first started my freelance career. Back then I have created a ticket about it and It did not get solved. I have sent logs, screenshots, screen recording, etc. as requested. The ticket lasted more than a month with continuous replies back and forth.

 

I have included the error screen in the attached files.

 

If anybody faced this error please feel free to respond.

-Furkan

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Furkan,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
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