I downloaded the desktop app for Mac to track my time, and can't log in. I get the error message "an unknown error has occurred." I tried resetting my password, restarting the app, restarting my computer, and waiting a day to see if it resolves. None of these worked, and the error persists.
Please try the troubleshooting tips shared in this help article. If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly. If you have any further question feel free to follow up, we will be happy to help.
issue is still persists
it shows blank, i can't reach the login. please help.
Like same problem as below link
I checked and it seems that you are already in correspondence with our team on your support ticket. Please consider following up on the ticket so that our team can assist you further.