Desktop App does not see my active contract

[andiecava]

Hello,

I accepted my first contract, paid hourly.  I downloaded the Desktop app.  But the App does not show that I have any active contracts.  In the meantime, I have manually added hours to my Work Diary.  But now I have no idea how to submit my hours to get paid.

[petra_r]

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Angelica M wrote:

Hello,

I accepted my first contract, paid hourly.  I downloaded the Desktop app.  But the App does not show that I have any active contracts.  In the meantime, I have manually added hours to my Work Diary.  But now I have no idea how to submit my hours to get paid.

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You don't have to submit anything, as long as the hours are in your work diary, the client will be charged on Monday.

Do bear in mind that manual hours are not protected though.

To get the contract showing up in your tracker, try logging out completely and back in again, but obviously if the work has been done already, you can't track it again.

[cmarieky]

Hi Petra!

Logging out completely did the trick in making my contract appear again. 

Thank you my work savior! 🙂

Christine