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Desktop App login failure

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Active Member
Sanyam A Member Since: Jul 24, 2018
1 of 3

I am not able to login to my upwork account using the desktop app. It shows me connection failure. Please check Connection where as i am able to login to upwork.com using the same credentials. 

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Community Guru
Angela L Member Since: Oct 20, 2009
2 of 3

I am having the same issue with a different error message. First it was saying it was not connected / caching even though I was connected to the internet so I tried signing out and back in and when I try to sign in I get "An unknown error has occured".

The app updated last night and this is the first time I've used it since it updated so I am not sure if there is a problem with the udpate?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 3

Sanyam and Angela,

 

I forwarded your reports and screenshots you shared to the team for further investigation and it sounds like there is a number of users who are experiencing this issue right now.

 

I also removed the screenshots for privacy reasons and moved this thread to the Freelancer section for visibility.

 

We appreciate your patience as we are getting this fixed.

~ Valeria
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