Jun 1, 2021 10:56:16 PM by Sumit K
My Desktop app is not opening. Please fix this.
Solved! Go to Solution.
Jun 2, 2021 06:01:33 AM by Goran V
Hi Sumit,
Could you try to follow the troubleshooting steps below:
If you're still experiencing the same problem after this, feel free to follow up here. Thank you.
Jun 1, 2021 11:03:08 PM by Goran V
Hi Sumit,
Could you please confirm the operating system you're using? Thank you.
Jun 2, 2021 06:01:33 AM by Goran V
Hi Sumit,
Could you try to follow the troubleshooting steps below:
If you're still experiencing the same problem after this, feel free to follow up here. Thank you.
Jun 2, 2021 06:04:44 AM by Sumit K
Yes, I have followed the troubleshooting. Still, app is not opening.
Jun 2, 2021 06:09:34 AM by Goran V
Hi Sumit,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with the Desktop app. Thank you.
Jul 28, 2021 08:48:10 PM by Miki H
Hi!
Would you share what was the troubleshooting for your case? I think I have the same issue that I cannot open my desktop app. I tried uninstalling and re-installing multiple times. Thank you in advance!
Jul 28, 2021 09:13:13 PM by Joanne P
Hi Miki,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Sep 20, 2021 01:18:41 PM Edited Sep 20, 2021 01:21:00 PM by Lisa G
I am having trouble as well with the desktop app. I followed the troubleshooting. I deleted the folder. I can get it to install, but the app does not fully open. I have attached the screen shot to what I see.
Sep 20, 2021 01:50:58 PM by Bojan S
Hi Lisa,
Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? Please try performing steps from the "How to completely delete the Upwork Desktop App's cache" section.
Thank you!
Sep 20, 2021 04:03:38 PM by Lisa G
I deleted the folder, I couldn't delete it before until I stopped the app from running in the background in the Task Manager. Then I reinstalled.
Thanks
Aug 10, 2022 01:47:25 AM by Mete I
I could not download upwork desktop app. It says this page does not exist. I can not choose version of app.
Aug 10, 2022 08:53:11 AM by Annie Jane B
Hi Mete,
Thank you for reaching out to us. Could you please try clearing your cache and cookies? Also, please use the supported browsers listed here. If the issue persists, please provide the OS and browser that you're using and we'll assist you further.
Sep 12, 2022 05:09:35 AM by Gevorg A
Hi Annie!
I bought a new computer for work today and I can't download the desktop app. It says "We can’t find this page"
Could you help me, please?
Thank you!
Aug 10, 2022 01:52:15 AM by Mete I
I could not download the app. It says there is no page. I could not select the version to download.
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