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Desktop Error

Active Member
Albert A Member Since: Jun 11, 2019
1 of 2

Hi, im trying to start the desktop app but the app just stays loading, i tried uninstalling it, but i think there still some data to delete somewhere. tried open as admin and the same result.

 

error.PNG

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Albert,

 

Could you please check the troubleshooting steps shared in this help article? If the issue persists, please follow the steps on how to report a problem on the same help article so that our team can look into the issue further. 


-Joanne
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