troubling Upwork desktop time tracking app for captcha problem.

[muhammad_kayum-h]

I am troubling with desktop time tracking app. It always says that One more step
Please complete the security check to access www.upwork.com
but I could not see any captcha how can I solve captcha problem. Please help me asap. contact with me. Thanks.

[faheem955]

Hi!

My upwork desktop app is not loading properly. It is trying to load cloudflare captcha unsuccessfully everytime I try to open it. 

This loading never ends and app never opens 😕

[LuiggiR]

Hi Muhammad,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[rasha86]

Hi, canyou please help me, my app tracker is not working

[AleksandarD]

Hi Rasa,

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[jay-son1991]

I am having the same issue now.Help I am losing money

[AndreaG]

Hi Jason,

One of our agents will reach out to you via support ticket in order to assist you further.

Thanks!

[jay-son1991]

No one has contacted me

[jay-son1991]

I need help. Captcha screen won't clear from my diary. I've tried everything possible but ntn works.

[j_macabeo]

Hello,

I am also experiencing the same problem now with my desktop app.

Please help.

[AleksandarD]

Hi Jher Mae,

I see that you already created two support tickets regarding the problem you're experiencing. I'll follow up with the team and you can expect an update very soon.

Thank you.

[bhuvaneshwaran20]

I am facing an issue with the desktop app. It's continuously checking for the security check. Even though I made the security check twice. It's not going, I couldn't log hours due to this issue.

Please have a look at the enclosed screenshot.

[PradeepH]

Hello Bhuvaneshwaran, 

Can you please try quitting your Desktop application and restart it again to see if the problem persists. 

Thank you.

Pradeep H

[bhuvaneshwaran20]

Hi Pradeep,

I tried it, even I uninstalled and re-installed it, still the problem
persists.

[g_vasilevski]

Hi Bhuvaneshwaran,

One of our team members will reach out to you via ticket as soon as possible and assist you further with the Desktop app. Thank you.

[mehedi_rabbi]

Hello everyone!

I install the Upwork desktop app, but it doesn't work. I'm attaching a screenshot for better understanding. Please have a look and give me a solution ASAP! 

Thanks in advance.

Sincerely, 

Mehedi

[g_vasilevski]

Hi Mehedi,

One of our team members will reach out to you via ticket as soon as possible and assist you further with the Desktop app. Thank you.

[yagord]

i can't access the Messages page lately. it just won't load.

the Windows Desktop app won't load as well. it says " checking your browser" or something like that.

and the Android app is super glitchy and slow. each time you need to reopen it, and it takes ages to load...

how on earth have I communicate with my clients???

i'm not even sure someone in charge will read this, the support bot couldn't understand my message. so at least I'll write here...

[AndreaG]

Hi Yaroslav,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

Thanks!

[elisafaye]

Hi Upwork team,

I'm experiencing the same issue. Please help me. My app won't load

Thank you

[JoanneP]

Hi Elise Faye,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

[rasha86]

Hi Joanne, can you please let the team to contact me via ticket as I have AGAIN the same problem, last week everything was fixed, and now it is showing me the smae problem.

[NikolaS]

Hi Rasa,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[doroshenko_maxim]

I have the same problem with the desktop app, can you help me?

[BojanS]

Hi Max and Ly Ann,

I’ve escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with this issue. 

Thank you!

[elisafaye]

Hi Joanne,

Thank you for your reply. This has been resolved, 

Best,

Elisa

[moyoluwatuyi]

Hi Upwork, 

I can't login to my time tracker. Every time I open the time tracker I see a "One more step
Please complete the security check to access www.upwork.com"

[BojanS]

Hi Moyo,

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 

Thank you for reaching out to us. 

[chwasiq0569]

Hello! My Upwork Desktop App is not working for past 4 days due to some Cloudflare Security Error. I have cleared my Router Cache & also changed my IP Address but nothing works, Help Required.

[g_vasilevski]

Hi Wasiq,

One of our team members will reach out to you via ticket as soon as possible and assist you further with the Desktop app. Thank you.

[chwasiq0569]

No one Contacted me, I want to start work on my Hourly Contract Kindly help me.

[BojanS]

Hi Wasiq,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[erandenibarajas]

Hello! I've been having trouble since yesterday login in to my desktop app account, I've already tried the options in the FAQ section, I connected and disconnected my account settings in google, since it didn't work I settled the page on chrome privacy pass and after no success at all I uninstalled and installed again the app, again, no success.

I attach to you a screenshot of the problem hoping you could help me.

Please, let me know what to do next.

Kind regards, Erandeni B

[BojanS]

Hi Erandeni,

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 

Thank you for reaching out to us. 

[simmishah]

.

[BojanS]

Thank you for reaching out to us, Ragheeba.

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

[alamoon]

Having the same issue! 
Captcha is not loading in the app, loads fine in the browser.
HELP!

[g_vasilevski]

Hi Abdullah,

Our team will reach out to you via ticket as well and will assist you further. Thank you.

[farkhondafaizi]

It has been 5 hours that I face the same issue. If so many people are facing the same issue then why it takes time for the support team to solve it. Kindly look at this issue and solve it asap. https://prnt.sc/10lqcc1

[PradeepH]

Hello Farkhonda,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep H

[code_genpro]

Upwork desktop time tracking app captcha problem. Can't login desktop app to track working time.