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Re: Desktop Timer not online

Active Member
Daisy Janet B Member Since: Aug 13, 2019
1 of 2

Hi everyone! I hope someone can help me.

Last night I was working, then my laptop froze, so I tried restarting it.

When I logged back in, my desktop timer says it was taking time offline, it's not the first time it happened so I just continued working. It was also taking screenshots so I thought everything is okay.

When I check my Work Diary, it only recorded 3 hours and 20 mins (before laptop dilemma), it didn't add up my additional 3 hour-or-so work.

Hope someone can help. Thanks!

Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Daisy Janet,


I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.


Thank you.

~ Aleksandar