Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Desktop Timer not online

Highlighted
Active Member
Daisy Janet B Member Since: Aug 13, 2019
1 of 2

Hi everyone! I hope someone can help me.

Last night I was working, then my laptop froze, so I tried restarting it.

When I logged back in, my desktop timer says it was taking time offline, it's not the first time it happened so I just continued working. It was also taking screenshots so I thought everything is okay.

When I check my Work Diary, it only recorded 3 hours and 20 mins (before laptop dilemma), it didn't add up my additional 3 hour-or-so work.

Hope someone can help. Thanks!

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Daisy Janet,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS