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Muzdalifah's avatar
Muzdalifah M Community Member

Desktop app is locked

My desktop app is locked on the last time I used it as the client had already ended the contract. Now, I can't open the contract list to log time on another contract.
I did uninstall and re-install the app, but nothing changed. Please help.

 

Thank you,
Muzda

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Goran's avatar
Goran V Retired Team Member

Hi Muzdalifah,

 

Are you able to access open the settings for the desktop app by clicking on the settings cog? If yes please go to advance and clear the cache. 
If you`re still experiencing the same problem after this, let me know here. Thank you.

~ Goran
Upwork

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Goran's avatar
Goran V Retired Team Member

Hi Muzdalifah,

 

Are you able to access open the settings for the desktop app by clicking on the settings cog? If yes please go to advance and clear the cache. 
If you`re still experiencing the same problem after this, let me know here. Thank you.

~ Goran
Upwork