Did Upwork close support chat?

[#1]

A few days ago I could speak to operator, now it looks like I cannot. Do other users face same problem?

[#2]

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Tony S wrote:

A few days ago I could speak to operator, now it looks like I cannot. Do other users face same problem?

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Is your account suspended? That's one reason for chat not to be available.

[#3]

I don't think so, but how can I check?

[#4]

I checked your profile. It is suspended.

[#5]

Hm... Probably because of suspending users from Russia. But I'm not living in russia for a long time and need to update my location. Where can I send docs confirming my location in this case?

[#6]

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Tony S wrote:

Russia

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FAQ

https://community.upwork.com/t5/FAQ-Suspended-Operations-in/ct-p/FAQ

Discussion

https://community.upwork.com/t5/Upwork-Helps-Forum/bd-p/UpworkHelpsforum-board

[#7]

Hi Tony,

Thank you for your message. I see that you are already communicating with the support ticket via a ticket. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. 

Thank you

Pradeep

[#8]

I did a few times over the last 2-3 days. No response.

[#9]

Did Upwork close "Direct to local bank transfer" withdrawal option?