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939efeaa
Community Member

Did not get any connect after the last billing cycle

Hello Sir,

 

I am new to this freelancing site and I have learned that free membership account gets 10 connects every month.

My billing current cycle is Dec 1, 2021 — Dec 31, 2021 

But today is the 2nd January of 2022 and I did not get any new connect yet.

Did I miss anything or did not do anything?

Can you please help me?

 

Best Regards

Ashraful

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi Ashraful,

 

Thank you for reaching out to us. You should receive your monthly free Connects in the next 24 hours. Please let us know if you do not receive your Connects after this period and we will be happy to assist you further. 

 

~ Nikola
Upwork

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2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Ashraful,

 

Thank you for reaching out to us. You should receive your monthly free Connects in the next 24 hours. Please let us know if you do not receive your Connects after this period and we will be happy to assist you further. 

 

~ Nikola
Upwork
939efeaa
Community Member

Hi Nikola,

 

Thank you for the response.

Yes, I have now 10 additional connects.

 

Thank you again.

 

Best Regards

Ashraful

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