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vash-urban
Community Member

Did not receive my payment yet

I already have cashed out way back 04-17-2019. It normally takes 24 for me to receive the payment in the bank but this time it already took 4 days of waiting. This is the first time that ever happened to me so I am worried.

**Edited for Community Guidelines**

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petra_r
Community Member


Vanie Son G wrote:

I already have cashed out way back 04-17-2019. It normally takes 24 for me to receive the payment in the bank but this time it already took 4 days of waiting. This is the first time that ever happened to me so I am worried.


You noticed that there is currently something called "Easter" and the banks in your country are closed?

Withdrawals to bank accounts are not processed on bank holidays or weekends.

 

 

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petra_r
Community Member


Vanie Son G wrote:

I already have cashed out way back 04-17-2019. It normally takes 24 for me to receive the payment in the bank but this time it already took 4 days of waiting. This is the first time that ever happened to me so I am worried.


You noticed that there is currently something called "Easter" and the banks in your country are closed?

Withdrawals to bank accounts are not processed on bank holidays or weekends.

 

 

I am aware of "Easter" and It's not yet holiday when I processed the payment, but I'll accept that as valid. Thanks.

Hi Vanie,

 

Your withdrawal was successful. It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know here, and our team will initiate a trace on your transaction. Thank you!

~ Goran
Upwork


Vanie Son G wrote:

I am aware of "Easter" and It's not yet holiday when I processed the payment,


But it was a holiday in your country  on Thursday so the "receiving" part of the transaction could not happen.

 

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