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ariftct
Community Member

Didn't get monthly free connect

Hello community, please help me someone. I'm a newbie freelancer in Upwork marketplace.
I didn't get my monthly 10 free connect yet. 
Please let me know.

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi  Ariful,

 

Thank you for following up. I checked and it looks like you already received free monthly Connects for your current billing cycle. You’ll see your monthly free Connects added on your next billing cycle date. Not sure when your billing cycle begins? You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use.

 

~ Nikola
Upwork

View solution in original post

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi  Ariful,

 

Thank you for following up. I checked and it looks like you already received free monthly Connects for your current billing cycle. You’ll see your monthly free Connects added on your next billing cycle date. Not sure when your billing cycle begins? You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use.

 

~ Nikola
Upwork
ariftct
Community Member

Thanks for showing me my billing cycle information.

I didn't know that.

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