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dc383f69
Community Member

Didn't get paid for my first job after 12 days also.

Client already paid money and we ended the contract but my earnings is 0

4 REPLIES 4
petra_r
Community Member


Yash K wrote:

Client already paid money and we ended the contract but my earnings is 0


Go to your Reports Overview Page. Can you see the money anywhere?

 

Where-Is-My-Money.jpg

AleksandarD
Community Manager
Community Manager

Hi Yash,

 

I checked the contract you are referring to and it seems that it was canceled by the client and the refund was already approved from your end. 

 

Thank you.

~ Aleksandar
Upwork

No no that is my second client, i am talking about first client please check that is Gautam

BojanS
Community Manager
Community Manager

Hi Yash,

 

Please refer to the support request number #29782974 that the team sent to you back in September regarding the contract you're referring to. You can access it here as well as via the email notification that was sent to you. If you have any questions, feel free to follow up directly on that support request as we won't be able to share more information here publicly.

 

Thank you!

~ Bojan
Upwork
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