Jan 11, 2020 04:10:05 AM by Cecille E
Solved! Go to Solution.
Jan 11, 2020 05:25:25 AM by Aleksandar D
Hi Cecille,
Thanks for reaching out to us. I checked both the transactions and can see that they are currently in process. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Thank you.
Nov 3, 2023 04:41:17 AM by Luiggi R
Hi John Christer,
I can see that the withdrawal you're referring to is in progress. Remember that ACH payments can take from two to five business days to be received. Processing and clearing times vary widely from bank to bank, and Bank holidays can also delay your funds. Feel free to check out this page to learn more.
Jan 16, 2024 06:06:11 PM by Darlyn P
Hi Annie,
I'm also facing the same issue. I typically receive a 'Your payment has been processed' email around an hour or so after receiving the payment confirmation email. However, it's beyond 2 hours already and I still haven't gotten the email that my funds are being processed. I'd like to ask for your assistance regarding this issue, I'm a bit concerned.
Jan 16, 2024 09:54:54 PM by Joanne P
Hi Darlyn,
In general, Direct to Local Bank payments take up to seven business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds. You can find more information in this help article.
Nov 2, 2023 07:36:23 PM by Axel G
Hello!
I haven't received a notification email saying, "The payment has been processed". In my experience, it always took a few minutes to receive that notification email. Is there any issue in requesting payment? Please help me to look into this.
Thanks,
Axel
Nov 2, 2023 07:52:56 PM by Jonathan Patrick L
Same thing. I got a confirmation that I initiated the withdrawal but no email that it's been processed. I submitted a ticket but haven't heard back. This is unusual since it usually takes anywhere from 20 to 45 minutes. It's been nearly 3 hours now...
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