Didn't receive my money

[#1]

Upwork,

Where is my money? Today I received the payment confirmation email, but my money wasn't sent to my Payoneer account. 

Please I need a solution 

[#2]

Hi Maria,

I see our agent already followed up on your ticket and escalated your request further. Please keep checking your ticket for further updates and note your funds are safe.

[#3]

Vladimir,

I understand that technical issues happen, but I still haven't received a solution. 

[#4]

Hi Maria, don't worry the same thing happened to me 1 month ago. Customer Support will cancel your withdrawal and you'll be able to request funds again and I'm sure the issue will be resolved!

[#5]

Thanks for your reply! 

Yes, finally funds are back. Thanks Upwork for your quick support. 

[#6]

Hi I didn't receive my money from Upwork either that was paid out on Tuesday but its Friday and still haven't received it.

[#7]

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@James C wrote:

Hi I didn't receive my money from Upwork either that was paid out on Tuesday but its Friday and still haven't received it.

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 It was Thanksgiving. It always delays things by a day or two

[#8]

Hi James,

Just to confirm that your withdrawal was successful. If you don`t receive your funds after 4 business days let us know here and our team initiate a trace on your transaction. Please keep in mind that holidays and weekends are not included in the timeframe, thank you.

[#9]

My withdrawal was processed on 11 March. Haven't received my payment yet. 

[#10]

Hi Subani,

Your withdrawal was successful. Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

[#11]

Upwork,

Where is my money? On October 4, I received the payment confirmation email, but my money wasn't sent to my local account.

Please have a solution. 

[#12]

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Sukanta M wrote:

Upwork,

Where is my money? On October 4, I received the payment confirmation email, but my money wasn't sent to my local account.

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It takes 2 to 5 business days, excluding weekends and holidays. It you haven't received your funds after 8 business days (excluding weekends and holidays), you can contact Support to initiate a trace.

[#13]

Hi Sukanta,

I'd like to confirm that Petra is correct. Please let us know if after 8 business the funds are still not reflected in your account so we can initiate a trace for you.

[#14]

Hi Marie,

I didn't recieved my money yet. I payment confirmation email on Octobor 4. Please resolve the issue.

Thanks 

[#15]

Hi Sukanta,

We'll have one of our agents reach out to you via a support ticket to assist you with the trace. 

Thank you for our patience.

[#16]

~Hi,

I have submitted payment 7 days ago and the money still hasn't arrived. Please help

[#17]

Hi Catarina,

I'm sorry to hear you haven't received your funds. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#18]

A transaction was made by my client but no amount was added to my account.
Please look into the matter.

[#19]

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Abdullah R wrote:
A transaction was made by my client but no amount was added to my account.
Please look into the matter.

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The profile you are posting from is not completed, not approved, and can't have been hired, let alone paid.

[#20]

Hi Abdullah,

Could you please confirm if you`re referring to another account? The account you`re posting from is not completed. In order to be able to be hired on an official contract, your application needs to be accepted. Thank you.

[#21]

Its been almos lt 2 weeks and i didnt receive money from upwork 

[#22]

Hi Houssem,

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#23]

Hello, Vladimir!

I need upwork help. I need to talk to live representative, because I didn't receive my money to my bank account Cefcu.

**Edited for Community Guidelines**

[#24]

Hi Denitsa,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#25]

Hi,

I withdrew money on November 14 via Local Funds Transfer and until now I haven't received the money in my account. Usually it takes up two days but it's been 4 days already. I already called up the bank and according to them they haven't received the payment. What I am wondering about is that there's 2 waithdrawals happened this week, on November 14 done by me which until now, I havent received and the automatic withdrawal on November 15 done by Upwork which I already received. So how come that I already received the automatic withdrawals in the same bank and the other one that was done 2 days before that automatic is still not in my account? Please, help me with this coz I need the money.