I requested a withdrawal on 15th November with Transaction ref: 269396158. However, no money is transferred to my bank account yet.
I'm very new here and this is my very first withdrawal,
I would appreciate any help.
I checked and can confirm that the transaction was successful on our end. Please know that Direct to Local Bank withdrawals takes up to four business days to be processed. This does not include weekends and holidays. As such, if the withdrawal still hasn't reflected on your account after eight business days, the team should be able to assist you further and issue a trace for you. For more information, please check out this help article about Direct to Local Bank and the fees and timing.