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3981db65
Community Member

Didn't recevied money in my account local bank transfer

Hi there,

I made my first withdrawal but I didn't receive it in my account, I have read forums that it takes 4-5 days to receive and a maximum of 8 business days in order to trace it, But my question is, does that usually take that many days every time to receive funds? 

 

Any appropriate reply would be really appreciable 

 

Thaks & Regards

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Dharamveer,

 

Thank you for reaching out to us. Please know that in general, Direct to Local Bank payments take up to four business days to arrive at your bank.

There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.

 

Feel free to check this help article for more information.

 

~ Nikola
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