Difference between blocked and permanently blocked account

[#1]

Hi Upwork community!!

Can any body tell me the difference between blocked and permanently blocked account?

Thanks

[#2 · Accepted solution]

Blocked can be reactivated via agreement (evidences, verification, etc). Permanently cannot, it is final decission.

[#3]

Thanks for your reply. My account get blocked due to dispute with my client. This dispute has been solved now. Can I get my account back?

[#4]

Hi Mehak,

I see that the team has reached out via email with more information about your account's status and instructions on how we can fully activate it. You may visit the support ticket raised here. Don't hesitate to coordinate with the team by responding to that email; they'll gladly help.

[#5]

Hello Mykola, could you please help me? I have contacted one of your members, Pradeep, but he is not responding regarding my blocked account.

[#6]

is there any possibility to reactive the block account on Upwork?

[#7]

Hello Mahin,

I see that your account is not currently blocked. Are you referring to a different account from the one you're using to post this message? As a reminder, having multiple accounts is considered a serious violation of the Terms of Service. If you are referring to another account, please send me a private message with its registered email address so we can assist you further. 

[#8]

Can you please help?

My account is blocked due to I shared my work links to clients for checking client that we are good fit or not But Upwork blocked my account:(

[#9]

Hi Sam,

I checked the account you're using to post in the community, and I do not see any limitations on it. Are you referring to a different account?

[#10]

Yes, Please help me, as I have evidence to support my case. There seems to have been a misunderstanding as my account has been blocked. Despite providing evidence and proof, I have not received any cooperative response in the last 2-3 days. Whenever I provide all the evidence and proof, they simply send me an email stating that my account is blocked and do not take any action based on my proof.

[#11]

Hi Sambhaji,

I am sorry to hear about your blocked account. Could you please click on my name above this post and send me a private message with the registered email address for the blocked account?

- Pradeep

[#12]

Hello Pradeep,

I have sent you a message, please check.

Thank you.!

[#13]

Hello Pradeep,

I have sent you a message, please check.

[#14]

Hello Pradeep,

I am eagerly awaiting your reply.

Thanks!

[#15]

Hello Pradeep

[#16]

Hi LuiggiR

I am writing to express my deep concern regarding the recent suspension of my Upwork account. I have been a dedicated and hardworking freelancer on Upwork since 2022, consistently delivering high-quality work and prioritizing client satisfaction.

To my surprise, I received a notification informing me of a temporary suspension due to negative feedback. However, I believe there may have been a misunderstanding with a particular client. I have taken steps to resolve the issue and have continued working with the client on multiple ongoing projects. I am confident that the majority of my clients have been satisfied with my services.

I have completed more than 80 projects and 40 projects in progress. I have 4.7/5 ratings.

I kindly request that you review my account history and consider the positive feedback and successful project completions I have achieved. Upwork is my primary source of income, and this suspension has significantly impacted my livelihood.

I am hopeful that, upon careful review, you will reinstate my account. I am committed to maintaining high standards of professionalism and client satisfaction.

Thank you for your time and attention to this matter.

[#17]

How can we reactivate our temporarily blocked account?

[#18]

Hello Mahin, 

Thank you for reaching out. I checked your account and do not see any restrictions. Could you please confirm if you are referring to another account? 

[#19]

I received an email today that my account has been blocked but i haven't done anything. All my recent interactions with my recent clients has been positive. 

I would like to express my concern and seek clarification on this matter.

I want to start by stating that I believe I have conducted my activities on Upwork in a professional manner. I have successfully completed almost all of my contracts and have consistently aimed to meet my clients' expectations. Therefore, I am perplexed by the feedback that led to this decision.

If there are specific issues or concerns raised by clients regarding my work, I would greatly appreciate it if you could share those with me. Understanding the reasons behind this decision is crucial for me, as I am committed to addressing any misunderstandings and improving my service.

I kindly request that you reconsiderthe blocking of my account, as I firmly believe that I have done nothing wrong. I am eager to understand any concerns that may have arisen and rectify them promptly.

[#20]

Hello Abdul,

I’m sorry to hear about your account status. I checked and noticed that you’re already in touch with our team regarding your support ticket. If you need further assistance, I encourage you to follow up with our team on your ticket so that they can assist you. You can easily access your ticket on this page.