Difficulty verifying email

[sheenabasjan]

I have the same problem! Please anyone who knows how to solve this problem i have tried everything.

[dilara-y]

Hi 

Please help me because ı can not verify my email address. I have already changed my email adress but nothing happened still can not verify.

[kochubei_valeria]

Hi Sheena,

Could you please check your spam/junk folders and make sure your email service provider isn't set up to block certain emails? We checked and it looks like the confirmation email was successfully sent to you.

[rodolfocubas]

Hello Valeria, please help me. I tried everything (spam folder, re-sending verify email...) and nothing works, I simply not get the verify email. 
Please some help.

[nkocendova]

Hi Rodolfo,

Someone from the team will be getting in touch to help you with the email verification, thank you for your patience.

[0f86e7d8]

I just became a client but the simple email verify protocal is not working

for me at either one of my mailboxes. The verification failed twice.

[kochubei_valeria]

All,

Our engineers confirmed that we currently have a known issue with email verification. The issue is being fixed at the moment. Please, try resending the confirmation email a little later.

Thank you for your patience.