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ekatac
Community Member

Dint received money

Hi 

 

I have initiated a transfer on 11th November but till now I haven't received an amount in my bank account. And have checked with bank according to them there is no transfer yet. 

2 REPLIES 2
petra_r
Community Member


@Ekata C wrote:

Hi 

 

I have initiated a transfer on 11th November but till now I haven't received an amount in my bank account. And have checked with bank according to them there is no transfer yet. 


 The 11th was a Sunday. Bank transfers take 2 to 5 business days (excluding weekends and holidays)

joanbonjoc
Community Member

Hi Ekata,

Direct to local bank transfers usually take between 2 to 5 business days to process. If the transaction does not reflect on your bank account within 8-business days, you may follow up on this thread and our team will request that Customer Support Team to issue a trace for you. 

~ Jo-An

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