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Direct to Bank Payment Issue

tsiremo
Active Member
Archimedes R Member Since: Apr 20, 2017
1 of 4

Hi, just wondering... I transfered my earnings to my bank August 7, 2019 and it was already 14th of the month and can't see the amount in my account. Is this normal? Been doing this every week and this happened to me for the first time. Please help. Thank you.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 4

Hi Archimedes,

 

I can confirm that your withdrawal was successful. It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you.


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windiwin94
Active Member
Windi R Member Since: Mar 3, 2021
3 of 4
Hi there, can someone help me with the same issue? I have tried twice to get paid with direct payment to local bank and The reason for returned funds: Invalid account number.I already asked the bank and the account number is correct.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Windi,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 


-Joanne
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