Apr 24, 2020 01:26:36 AM by Dhrubajyoti D
Hi,
I tried to withdraw an amount of $1.00 to my local bank which is DBS BANK LTD, MUMBAI (IFSC Code: DBSS0IN0811) on Apr 24, 2020 reference id is 297915937. I have checked the IFSC code in RBI site, and it exists there. But surprisingly this transaction was rejected and the amount $1.00 got returned, reference id is 297917724. That is ref 297915937 is rejected. And also the Withdrawal Fee - Direct to Local Bank Transfer (i.e. $0.99) is not returned, reference id is 297915938.
Can anyone help me why the transaction is rejected and amount returned?
Thanks,
Dhrubajyoti Das
Apr 24, 2020 02:31:42 AM by Goran V
Hi Dhrubajyoti,
Our team reached out to you via ticket to assist you further with withdrawing your funds. Thank you.
Apr 24, 2020 10:28:06 AM by Dhrubajyoti D
Hi Goran,
Thanks for your reply. Please let me know when the ticket will be generated.
Thanks,
Dhrubajyoti