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Dispute Case ?

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Community Leader
Atif S Member Since: Oct 26, 2018
1 of 6

The client has Cancelled the Project But now she is Regretting the decision of canceling the Project. 

I am going to dispute the Refund request because i have completed the job successfully. Can anyone please tell me the Procedure after i disputes the case?

 

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Community Guru
Filip K Member Since: May 22, 2017
2 of 6

If she regrets her decision, why not re-open the cancelled job?




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I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.
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Community Leader
Atif S Member Since: Oct 26, 2018
3 of 6

Because there is no way possible to reactivate the canceled contract.

 

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Community Guru
Petra R Member Since: Aug 3, 2011
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4 of 6

Filip K wrote:

If she regrets her decision, why not re-open the cancelled job?


Because that is impossible.

 


Atif S wrote:

 

I am going to dispute the Refund request because i have completed the job successfully. Can anyone please tell me the Procedure after i disputes the case?

 


The mediator will contact both you and the client and ask you to discuss a solution.

If you and the client have come to an agreement already, tell the mediator in the dispute.

Of course, the feedback the client left when canceling the contract (private feedback) will count towards your JSS, for better or for worse.

 

 

View solution in original post

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Community Leader
Atif S Member Since: Oct 26, 2018
5 of 6

Thanks, Petra for the reply.

I have another question. 

When I opened the dispute page and opened the dispute case then there is an option to accept or Reject dispute. What I should do?

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Community Guru
Petra R Member Since: Aug 3, 2011
6 of 6

Atif S wrote:

Thanks, Petra for the reply.

I have another question. 

When I opened the dispute page and opened the dispute case then there is an option to accept or Reject dispute. What I should do?


Ignore that button.

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