Dispute issue

[Carlos M]

Hello I need your help there is this client I was working then there was a slight misunderstanding, therefore, he awarded me 10$ from the disputed milestone what can I do get the 10$ before refunding him the rest. Please help.

[Al Shahriat K]

Hello,

Please contact with upwork support. It is better option.

Thanks

[Joanne Marie P]

Hi Carlos,

I checked and currently the payment is pending. It will be available to you after the standard security period. Thanks!