Dispute on Active Contracts

[michael_popoola]

I wrote and submitted articles on the deadline day. However, the client has refused payment saying that the articles were delivered at night. How can I file a dispute on an active contract?

[JoanneP]

Hi Popoola,

Before deciding to dispute, it is always best to try resolving the issue amicably. You can explain to your client what caused the delay or offer alternative solutions. For more information about disputes please check out this help article. Thank you.

[michael_popoola]

I've tried repeatedly to settle the issue with this client amicably to no
avail. Now he's no longer responding to messages and he's in possession of
the articles. I read the help article you referenced but it wasn't helpful
as I was still unable to file a dispute. Can anyone help, please?

[petra_r]

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Popoola M wrote:
I've tried repeatedly to settle the issue with this client amicably to no
avail. Now he's no longer responding to messages and he's in possession of
the articles. 

---

Did you use the "Submit work for payment" function on the contract to submit the work?

If so, unless the client clicked on "request changes" you get paid after 14 days automatically.

Your clients will be confused about your recent move as well I expect...

[michael_popoola]

No, I didn't. I'll do that now. Thank you.

[nouman657]

Dear i have related issue. i have completed my work but the clients didn't respond. after 3 days he request a change in work i have resubmit and he again doing the same process. i can not complete my project for the rest of my life if he request changes again and again. kindly advise me what to do ??