Disputed amount refunded even client didnt replied for my message why?

[h_alam]

Dear Support team,

I would like to know about my dispute why amount is refunded to client if client were not responded for dispute.

as i already provided the proof of my work that i have performed.

Thanks,

[g_vasilevski]

Hi Amir,

I understand your concern with this and I can see that our team has posted a detailed update on your ticket with number 23771060. If you have any additional questions feel free to post them directly on your ticket and our team will assist you as soon as possible. You can access your tickets on this Link, thank you.