๐Ÿˆ Community
anne_ginger
Member

Ditching a contract

Hi everyone! I am thinking of ditching a certain contract because the client for some reason takes a week to respond to messages (even those requiring just a yes or no answer when we were interviewing). I feel that this particular client is one of those people who expects to hire someone and somehow that person will telepathically know what they want. I've done this before for a contract worth $800 (with upfront of 50%, which I normally ask, and yes, I gave a full refund even if I already spent a few days on it) and I really am thinking of doing this again now. The reason is that I can't even start work when I don't know what the client wants, plus in my experience, people who don't know what they want or won't cooperate are the biggest complainers. Anyone of you guys here experienced this before? Its also weird that clients who are like this comes from one specific country (the anglo country which is geographically below Philippines). Just this week I also had to withdraw from an interview because the client does not even want to give details about the job. That client is from the same location too. This current project is only worth $300, so it's not hard to let it go. I am just bothered by this phenomenon. Another reason I am thinking of ditching this job is that the client advertised for the most experienced freelancers and is willing to pay for the highest rates, but during the interview, she told me that my competitors are only asking for like a third to half of my rate (why would she even sent me that message after one week of not saying anything?). She hired me just hours after I told her that she has the freedom to choose which freelancer she prefers, as odesk is an open market. However, after that, I have not heard from her again. I'm worried she is up to something, or if not that, her lack of professionalism and email etiquette is really getting into me. I'm not bragging, but I have perfect 5.0 stars rating for nearly 50 jobs. I'm not going to let one client screw that up. Clients' and contractors' opinions are welcome, I'm both a contractor and a client here at odesk.


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
23 REPLIES 23
msayno
Member

You mean that place down under? Maybe, it's their laid back culture and the likes. My dad's doin' a research in that place and he's been ranting too about how slow people respond to his emails, phone calls.. and funny thing is, he's physically there ๐Ÿ™‚ Trust your gut instincts... just move on with a peace of mind. Better clients are waiting anyway

I guess you're right Marissa, I'm just weirded out that all the **** I've had as clients have grand slammed as bad experiences. There was one which was okay, but after I sent her the file, no comment whatsoever if she liked it or not. Good thing that one is an hourly contract though, so I still got paid though the contract is still on-going and no response whatsoever to my messages even if she posted new jobs (so she is obviously active). I have another related post https://www.odesk.com/community/node/32819 *[Removed by Admin]


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
chikuse
Member

I had a similar experience with one client from that country. Sometimes, I didn't get feedback at all. I had to send a follow-up email to ask for an answer. Sometimes, it took several days to get a feedback. They asked for one thing during the interview then after I delivered part of it, they said they wanted something else. I decided to terminate the contract because I didn't think that project would end well anyway and I didn't want to waste my time on some client that I didn't enjoy working with.

good to know I'm not the only one experiencing it. On a side note, its not really good-good, because people like that are toxic for a productive work environment. I'll end the two contracts today...the guy still has not replied, and only 4 hours til his deadline... sorry to the ****, but I will now stay away from y'all :(. 7 out of 7 client experiences turned out this way, to think they like complaining and giving contractors low feedbacks (my friend was given a 3 on communication by her client, although it was the client who was not communicating, crazy). I don't like generalizing but sometimes things are simply too much. *[Removed by Admin]


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
mistykeith
Member

Unfortunately, I've had bad experiences from the same region, and in one other as well. I wouldn't lump all in one category though, but it does seem troubling that several are having issues with specific parts of the world. I tend to not take work in with these clients any longer because, for me, the experiences were way too stressful. I was glad to be done with it even though the outcomes (twice) went on my profile. I must have been crazy to work for the same one again, ughhh. You live and learn I suppose. *[Removed by Admin]

yep, permanently banning them now on my client base :) Its just not worth all the worrying and the trouble.


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
marciamalory
Member

I have an **** client who usually takes a long time to reply to me. It's actually kind of relaxing, as I don't have to rush to get the work out, which I have to do with other jobs. It's unusual, and kind of nice, to have a client say "Take your time" in a message. I suppose if he were my only client and I were depending entirely on money from him, I might be annoyed. He has hired me repeatedly (I'm currently waiting to hear back from him about a new job I gave him a quote for last week) and has given me 5 star feedback each time, so I have no complaints. *[Removed by Admin]

I do appreciate the slower pace of things, but this is a job that takes quite a it of time, and as a result, I did not accept other offers. She also told me it has to be done in 3 days, but it has been 4-5 days since I last heard from her. The only **** client I have not ended up ditching still has not ended the contract after I delivered work (its hourly so its okay). I just wish she would be fair in leaving a feedback once she ends it. I saw in another job she gave a contractor a 4.4 stars, after saying the contractor is amazing (plus a bunch of other positive superlative adjectives) so this also worries me, having 5.0 stars ratings for nearly 50 jobs, that she might screw it up. *[Removed by Admin]


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

The exclusivity term is nonsense, and violates the definition of freelancer. However, and I don't know what the job is and may be getting things wrong, but I don't understand why you agreed to a deadline before discussing exactly what needed to be done. If something unexpected comes up, I think it's up to you to be proactive and make your own decision as to how to handle it in the time allotted or to explain why the deadline must be extended.

I think you may be replying to my other post below. Yes, the client clearly does not know what a freelancer is. And nope, I did not agree to a deadline (not sure which client you are talking about in this comment), but I wanted to know what deadline my client has so I can try to meet it after knowing everything that needs to be done (this is because clients often have additional stuff they want done after being hired for a job). I always make them state in writing exactly when they want any project to be completed, and then I state if its feasible or not given their existing and/or additional requirements.


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
zoomconcepts
Member

Well I'm apparently the minority in this thread. I work with a lot of *** clients (and I do mean A LOT, from my 10 current active contracts 6 are down under, and I think the percentage is the same for my recent jobs) and almost all of them, current and past, are basically the work experiences I'd rate the highest on oDesk. I've had issues with only one **** client in the past (soon after I joined), and it was mostly price haggling and odd communication pattern - I ended it as soon as I realized there was not enough knowledge of how freelancing works on their end and they didn't respect my time/skills enough. Apart from that, everyone else I've worked with there has been pretty great - polite, understanding and freindly. *[Removed by Admin]

I guess I will just have to keep ditching those who seems erratic or has a problem in replying. I mean, I'm sure there are nice *** out there who knows what freelancing is and how freelancing works. One prospective client from a week ago took almost a month of interviewing. she asked me for the time frame and wants the job done in a few days. I think its absurd since just the interview took almost a month. Then she said something that really got under my skin. She said she will just wait til I have no other ongoing contract before she starts my $200 contract with her. What?! Until I have no other ongoing contract!? I send her a message she would have to wait for years, because that may never happen. She wants me to be exclusive to her, for a very small job! As she clearly has no understanding how freelancing works, I withdrew from the job. She then sent me a message that she really wants me and that she have over 60 applicants but she chose me (I checked, there was only 37 applicants, so she lied) and she needs it done fast or her business will suffer. She had the gall to say that after taking a month just for the interview. I told her sorry, not my problem (because I've already withdrawn from the job). I should start a blog about crazy **** clients ๐Ÿ˜› ahahah! :D Its so absurd that she took a month of interviewing and had a very complex application process, plus wants my CV.... All of that for a 1,500 word copywriting thing which would only take me a few hours to do. TOTALLY CRAZY. *[Removed by Admin]


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

I see a very careful client taking great pains to choose the right freelancer, presumably to start an ongoing relationship in the hopes of future work. She is possibly confused by what ongoing contracts mean and thinks they clearly make you too busy for her work. That seems easy enough to clear up. Apparently, she has been looking for the right person for a while and on other sites: [quote=Dianne Maydee M.]She then sent me a message that she really wants me and that she have over 60 applicants but she chose me (I checked, there was only 37 applicants, so she lied)[/quote] Or, yeah, she lied (a seriously miss-placed assumption, in my opinion). I see someone willing to pay $200 for 1500-word copy-writing gig (or else, someone else is lying), and who wants to be careful to pick the right person for the job: [quote=Dianne Maydee M.]One prospective client from a week ago took almost a month of interviewing. ...before she starts my $200 contract with her. ...All of that for a 1,500 word copywriting thing [/quote] Someone who gave themselves a month to find the right person, knowing that the work shouldn't even take the few days she is allowing for it: [quote=Dianne Maydee M.] ...wants the job done in a few days. I think its absurd... ...for a 1,500 word copywriting thing which would only take me a few hours to do. TOTALLY CRAZY.[/quote] To me, this all seems totally crazy. A crazy waste of the client's time and effort. [quote=Dianne Maydee M.]I guess I will just have to keep ditching those who seems erratic or has a problem in replying. I mean, I'm sure there are nice **** out there who knows what freelancing is and how freelancing works.[/quote] I think this is a great plan! Go for it! If I could just implore you to please do it much more earlier on in the hiring process. Can you imagine what you are doing to the reputation of freelancers as a whole by using these bait-and-cut tactics. *[Removed by Admin]

To be fair, it does pay very well, although it also entails a lot of reading before the actual writing part. Yes, I agree the client wasted her time (by her own actions). Robin, I don't know you and where you are coming from, but you obviously have something against contractors who turn down bad clients. Not sure if it is something that has happened to you, it did happen to me as a client that a contractor turned me down when I refused to pay 100% upfront, so yes, I do know it does uses up time on both sides. This is a freelancing site, freelancers have as much right as clients to pick who they will work with or continue to work with. You should know that.


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

I want freelancers to turn down bad clients. I particularly want them to turn them down if they are truly bad clients, but also if the job is just not right for them. However, I really don't think you have to be a client to understand how frustrating it must be to try to carefully go through the hiring process only to figure out at the last stage that your top pick is going to drop you for...wait, what was the reason you dropped this client again? Was it because of the deadline (which you seem to be fine with, stating that the job will only take a few hours), her confusion about you working on other contracts at the same time as hers, or her long hiring process that concluded with her picking you out of 60 other applicants? All of these seem like easy things to discuss with the client or just plain non-issues. Freelancers can and should pick who they will work with, but respect is due on both ends, particularly, respect for the other person's time. Stringing a client along just to pull out at the end is just not very cool. I don't have to be a client to see that. EDIT: and when I say respect for the other persons time that does not include how they choose to spend it while waiting on a particular contract. Clients can take as long as they want to choose the right freelancer. If the freelancer looses anything in that process, that is their own foolishness.

True, and if the client loses or wastes time due to their own actions or lack of actions, that is also their own foolishness :) Take note that this particular scenario with this client is still just in the interviewing phase, this person have not yet hired me, she just mentioned she would, but only if I dropped my existing contracts. Do you see how absurd that is? A person who has not yet hired you making statements like that and insisting things to be done like he/she wants? For me, contractors (especially those who have a bit of self respect) have the right to choose who they work with, and if a client shows signs of being unable to keep their end, a contractor can just choose to move on to better clients. I have nothing against people who will take jobs with clients like that, its their decision to live with it, but I will not do the same especially when I have better options (even doing nothing is a better option than dealing with a bad client). I think you are making another issue of a non-issue (who is stringing clients along? another assumption?) I'll just let you wallow in the scenario you create in your mind, as you say, RANTS are emotional vomit, I don't have to deal with it :) Thanks!


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

If she took a month to find a freelancer and was willing to spend $200, I think she expected you to spend more than a few hours on the job.

it is to write a 1500 words thing (not going to mention the exact description). I still stand that writing 1500 words will not take more than a day, hence the few hours comment. To be fair though, I might have to read a lot of things before commencing writing (due to the nature of the job), so on second note, it might take a day :) But seriously, 1500 words would not take more than a few hours if we are talking of just the writing part (which I am). Also, the topic of what she wanted me to write about is a subject matter that I used to teach in, so yes, it is bound to be easy for me. A generic writer may need a lot more time of course. Maybe I work differently? For most writing jobs, the research part takes me longer than actually writing something, but that may be because my brain goes in hyper-drive when I actually start the writing part.


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

I know it is 1500 words. You can spend an hour working on one line. It depends on how much effort you want to put into it; how many edits and rewrites you do. It is not just about understanding the topic; it's about how you express yourself.

Oh yes, sometimes it can take me a day or more to produce 500 words for copywriting, not because of laziness, but because of the thought and energy it takes to produce what I'm sure the client and his/her audience will like. The reason I made the few-hours-for-1500-words remark is that the topic is something I used to teach in (at a uni), so that's why it would be easy for me. I'm not implying that writing is easy or can be done with absent thought. I'm into writing because of the challenge and stimulation (plus, because I love writing), so please do not misunderstand my remark. I do take writing seriously. I'm the type of writer who edits and reedits my work until I'm satisfied with it. So yes, I understand what you mean by effort :) I'm glad I'm not alone, I mean some clients expect something to be done pronto and then say other writers that they pay $1 to can do it (so why would they hire me at my rate? Weird). I always tell them to give the job then to the $1 writer, as it makes more 'savings' for their company ๐Ÿ™‚


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„
asajid
Member

Hi Dianne, Please stop mentioning the location of client, it is against forum rules to target a specific country like that.
oDesk Forum Moderator Always reach for the skies, for even if you fall, you'll still be on the top of the world...

Hi Ayesha, Noted ๐Ÿ™‚ I thought it was okay when forum veterans started mentioning it, but anyway, will not mention it again in my posts ๐Ÿ™‚


โ„โ„โ„ Just A Forum Contributor --- This isn't against forum guidelines โ„โ„โ„

Thank you Dianne ๐Ÿ™‚
oDesk Forum Moderator Always reach for the skies, for even if you fall, you'll still be on the top of the world...
Learning Paths