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Do idle contracts affect JSS? Should I end these myself?

Active Member
Adina P Member Since: Jun 22, 2018
1 of 2

I have 3 idle contracts and I would like to know if it is better to end these myself and receive no feedback? When idle, do contracts affect JSS?

I have repeatedly asked clients to end the contracts but no response. One contract is also placed on hold by Upwork. I noticed that even though my private feedback went up, my JSS went down by 1%. Can idle contracts be a cause?
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Adina, 


We won't be able to advise regarding which contracts exactly affected your Job Success score, but we recommend that you read up on this help article for more information on how your score is calculated, and this help article for more information on why your score may have changed. 


You may also consider closing a contract or two every two weeks, while completing new contracts to help avoid creating a pattern of contracts without feedback.