Do messages get through these days?

[kissgabor2030]

Is there another message system malfunction around? 3/3 clients did not reply for my messages and it's getting suspicious (as it happened before and turned out to be a message system bug).

[yitwail]

Gabor, I think it's more likely a client malfunction because I received 2 replies this morning. You could always try the old trick of closing the browser, emptying cache, and deleting cookies.   

[oquintela]

Easter holidays probably explain it...

[tlsanders]

It's random. I have some clients who regularly receive/return messages, and other messages disappear into the ether.

[kissgabor2030]

They seem to disappear - but they should *not*.  Not on a platform, where communication is key.

[slivaniou]

My 2 cents: messages not only disappear for good, but also some of them suddenly appear after 1 or 2 days. Has that occured on your message board as well?

[colettelewis]

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@Stella L wrote:

My 2 cents: messages not only disappear for good, but also some of them appear suddenly after 1 or 2 days. Has that occured on your message board as well?

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 Yes! I couldn't find  a time-sensitive message and file from a client - and now it is there, in  my face, clear as day . . .

[kissgabor2030]

Thank you very much, Valeria!

Stella: they did that as well earlier - appearing with random timing (the worst case was a message with a delay of one week).

[kochubei_valeria]

Hi Gabor and others,

We don't have any known issues with messages disappearing. If you notice that messages are not delivered or not shown, please submit a ticket with details about the room, contract, client and the time the message was sent. That way the team can check it for you.

Thank you.