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Do you charge for explanation time?

Active Member
Lisa G Member Since: Jul 19, 2019
1 of 4

I am new in Upwork and not sure how this should work. I have a 5 hour contract and so far it has been @ one hour of explanation as to what the job is.  Does the hour of explanation count toward the 5 hours?  Thank you!

Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
2 of 4

My time is my time.

I charge by the hour.

 

If I'm working on behalf of the client, whether typing source code or explaining something on the phone, or communicating via email, then I log time using the time-tracker.

Community Guru
Amanda L Member Since: Jan 23, 2018
3 of 4

Preston H wrote:

My time is my time.

I charge by the hour.

 

If I'm working on behalf of the client, whether typing source code or explaining something on the phone, or communicating via email, then I log time using the time-tracker.


Same. 

Community Guru
Will L Member Since: Jul 9, 2015
4 of 4

Absolutely.

 

I put a notation in my profile that I charge my hourly fee for all time devoted to the client's project, including time spent talking on the phone with the client.

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