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I have the same question and your reply does not give the exact answer. So let me re-phrase the question:
"Is the last version upwork tracker tested to work on M1 Macbooks"
I checked with our team and while the Upwork Desktop App isn't currently supported for M1 Macbooks, we expect to start supporting it in the near future.
Thanks a lot Aleksandar for your reply. I have 2 doubts though:
1. When you say "Upwork Desktop App isn't currently supported for M1 Macbooks", was the tracker tested on any M1Macbooks and found to be not working or the testing is still pending and it may work fine with Rosetta 2 however you cannot confirm it yet?
2. Do we have any timeline for starting to supporting the M1 macbooks?
Looking forward to hearing from you.
Current version of Upwork Desktop App hasn't been tested with M1 Macbooks yet. Our engineers are working on a new version that will be tested with M1 Macbooks but we can't provide exact timeline for when that would be and when it will be released.
Valeria K wrote:
Current version of Upwork Desktop App hasn't been tested with M1 Macbooks yet.
It works absolutely perfect on M1 macs.
Could you please try the troubleshooting tips shared in this help article? If the issue persists, please report it following the ’’How do I report a problem?’’ section of the previously shared troubleshooting guide, and our team will assist you directly.
Could you please ensure that you only have one Upwork Desktop App installed in your account? Please also check the section "How to completely delete the Upwork Desktop App's cache" in this article to ensure that you're removing all of Upwork's cache on your machine when uninstalling it. Once done, please re-install the app to see if the issue persists.
This is not working on Big Sur Beta 11.1 (20C5061b)
Application hangs and when force quit says:
Internal Upwork error Upwork has encountered a problem and needs to close. We are sorry for the inconvenience. Would you like to restart?
This is an Apple Mac Mini DTK
It's failing on my retail M1. It's requiring Rosetta and gets some way. The time tracker pannel appears to function, but the message pannel hangs forever awaiting content, until utlimately the OS wants to kill it and eventually you relent. I have a normal amount of message history going back over a year. The message pannel is complex and involves multiple technologies, so problems there under Rosetta are not surprising.
You asked about Ubuntu ARM. I've no knowledge of what UpWork are doing internally, but the x86 Ubuntu client is new and works very well. Electron will build for Linux ARM, but only on a Linux ARM machine (You can't cross develop). They will have other underlying technologies requiring other libraries which may not be available for Linux ARM, but at least the Electron element is possible. If the user base justifies the work is questionable but it would allow the time tracker to be used on the Pi which would have potential. There is also value to the time tracker even without messaging.
I checked the article and it doesn't really help. Is there something else we can try?
The tracking app takes screenshots of a "blank" screen without showing the browser or any other program.
Hi. I have this same problem. It's taking screenshots but the page is blank. I downloaded the later Upwork tracker and still not working. I'm using Macbook Air M1 2020.
Edit: Please disregard this. All good now! I just enabled the Upwork app from Screen Recording in settings. : )
On my brand spanking new MacBook Air, I have the most recent Big Sur version (11.6) running on the M1 chip, and I can't get the Upwork Time Tracker to load. I wonder if later versions of Big Sur are contributing to t the problem.
I am using latest version Mac m1 without any problem, and I am using tracker for more than one year without any problem. Please check accessibility setting and other bug fixing information available on Google and on this forum, I think you will find a solution for your problem.
Suronjit K: Thank you for that information. I tried changing settings in Accessibilility to no avail. I'm not sure what to do in Google, but it looks like you have a lot of expertise in that area. **Edited for community guidelines**
I apologize for the trouble this caused. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.