Does accepting the dispute affects my job success ratio?

[webclues]

One of my Upwork client has ended the contract without notifying me and Client filed a refund and I don't want to refund this and accept the dispute, If I accept the dispute will this affect my job success ratio? Even though I won or loss the dispute?

I cannot find Upwork's email address to sent a detailed email so I am writing here. If anyone can help me with the email ID then it would be great.

Thank you

[lysis10]

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Ayush K wrote:

One of my Upwork client has ended the contract without notifying me and Client filed a refund and I don't want to refund this and accept the dispute, If I accept the dispute will this affect my job success ratio? Even though I won or loss the dispute?

I cannot find Upwork's email address to sent a detailed email so I am writing here. If anyone can help me with the email ID then it would be great.

Thank you

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The client has already left you feedback (probably bad) so the damage is done already. Might as well go for money.

[webclues]

Hello Jennifer,

The client has given a 3-star rating so it's a neutral one and let me give you some more details.

My contract was of 250$ and he approved 150$ and then he filed a refund process of $100. So I am confused about what should I do. I have also ended the contract and gave him a 5-star rating.

[petra_r]

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Ayush K wrote:

The client has given a 3-star rating so it's a neutral one

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Nope. It's not.

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Ayush K wrote:

My contract was of 250$ and he approved 150$ and then he filed a refund process of $100. So I am confused about what should I do.

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If you are convinced that you did the work correctly and deserve the full payment, go with the dispute.