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khurram-haris
Community Member

Does on going job count as JSS

I want to know if someone has done 3 jobs and  3 jobs are in progress does the ongoing job count as JSS or will it count when the job is completed? Because the JSS does not appear on my profile.

2 REPLIES 2
tsvetelinbotev
Community Member

Hello Malik, here you can read the whole article about how your JSS is calculated. https://support.upwork.com/hc/en-us/articles/211068358-Job-Success-Score

At a high level, we look at JSS this way:

    (successful contract outcomes - negative contract outcomes) / total outcomes


Best,

Tsvetelin B

00fd7a51
Community Member

It will count when it's completed. 

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