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Does private feedback weigh more in JSS than public feedback?

kissgabor2030
Community Guru
Gabor K Member Since: Apr 1, 2015
1 of 5

The title says it all. 
Which one is "worth" more?

kochubei_valeria
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 5

Hi Gabor,

 

In order to protect the integrity of the score, we can't share details about how much each of the different factors listed in this article contribute to Job Success score. 

~ Valeria
Untitled
tlbp
Community Guru
Tonya P Member Since: Nov 26, 2015
3 of 5

IMO- yes. 

 

kevinkevin7_11
Ace Contributor
Kevin M Member Since: Sep 10, 2015
4 of 5

100% they do.

 I'm not even sure that public feedback counts at all, to be blatantly honest.  One 4/5 tanked my JSS 11 percent (from 100% to 89% ) with 20-something jobs and 8xx hundred hours worked, all with either no score or 5/5.  It's taken me a few months and positive reviews to nudge it back up to 91%.  Most of my clients are thrilled (I make cartoons, so that may have something to do with it haha) and are excited to tell me about the scores they leave.  It's pretty obvious that the secret score is the one that counts the most, here.

kissgabor2030
Community Guru
Gabor K Member Since: Apr 1, 2015
5 of 5

It seems so, indeed. Thank you for your insights!

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