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katherinecrow
Community Member

Don't got all money from contract

Hello! My client pay me 310$ for the contract. But I got only 210$. 
We had 2 milistones. For the 1 he paid 150$ and for the second 160$. But I got 150$ for the first and 60$ for the second. 

Why could this happen?

**Edited for Community Guidelines**

2 REPLIES 2
hardorff
Community Member

Upwork fees and tax? What does it say under "Reports" -  "Pending"?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Katherine,

 

I checked your account and I can see that only one payment was from the milestone created on your contract. The other payments were sent to you as bonus payments. I would suggest to reach out to your client about this and discuss it further.

When you`re hired on a fixed price contract always make sure that the agreed budget is fully funded. Please keep in mind that our FIxed Price protection does not cover promised funds and unfunded milestones. To learn more how you`re protected under our Fixed Price Protection check out this Help Article. Thank you.

~ Goran
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