Hello, I had to make this account just to contact support. I can't log into my account because Upwork is requiring me to verify by text message. I have a new phone number and I cannot do this. How can I access my account? I need access ASAP
I tried that option and it doesn't work. My old number is verified with my upwork account, which means everytime I try to change it a window pops up sending a code to the old number I have no access to. There is now way for me to change my number unless I have access to the old one it seems.
I changed my phone number last year, and now Upwork is asking me to verify my old phone number because I have moved across the country. My account is connected to my email, however it won't give me the option of doing the two step-verification through my email so I can change my phone number. I'm hoping to be connected to someone from support so that I can verify myself via my email. Thank you for your time!